Retail Store Supervisor in Canada | Available jobs | 2024

Description

Store shelf stockers, clerks, and order fillers (65102), Retail salespersons and visual merchandisers (64100), Cashiers (65100), and Other sales-related jobs (65109) are the unit groupings that retail sales supervisors oversee and manage the work of. They work for retail enterprises such as stores, wholesale companies that sell to the public at retail prices, rental service providers, and companies that do telemarketing and door-to-door solicitations.

Job duties

The following are some of the primary duties and responsibilities of retail sales supervisors, along with some of the physical demands they have to meet:

  • Oversee and manage cashiers and sales personnel.
  • Assign responsibilities to sales personnel and create work schedules.
  • Give permission for payments and product returns.
  • Address any potential problems, such as demands from customers, grievances, and shortages of supplies.
  • Keep the required inventory levels and place merchandise orders.
  • Create reports on staff issues, merchandising, and sales numbers.
  • Employ, educate, or make arrangements for the education of new sales personnel, then track and document their progress.
  • Make sure the store’s aesthetic standards and reputation are upheld, including the cleanliness, signs, and displays.
  • may carry out the same tasks as employees under supervision
  • If necessary, may carry out managerial and key holding responsibilities, including scheduling the store’s opening and closing, handling complaints that have escalated, creating and executing marketing plans, and accepting deliveries.
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Employers and workplaces

Retail sales supervisors typically work in the following environments, and the following are some of their key traits:

  • companies who sell wholesale but at retail
  • Shops and additional retail spaces
  • companies that provide rental services
  • Enterprises engaged in telemarketing and door-to-door solicitation

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 62010), and a list of similar occupations:

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